Subject to User consent or as specifically stated otherwise herein, Big Compute will not sell, exchange or share personal information of Users with third parties. Big Compute will not send spam, maintain spam mailing lists or support the activities of spammers.
Information Collected by Big Compute
Big Compute collects various types of information, including personal information, provided by Users. For example, Big Compute receives information when Users visit the Big Compute Site, register with Big Compute or create a Big Compute account, purchase products from the Big Compute Site or via use any of the Services. Users also provide Big Compute with a variety of information in the course of using the Services. This information includes each User’s name, email address, username, phone number and postal address. If a User purchases Big Compute products or subscribes to any Services that require payment, Big Compute collects payment information. Big Compute also collects contact information when Users set up an account, use the Services, contact Big Compute for customer support or other similar purposes.
Big Compute automatically collects a variety of information when Users visit the Big Compute Site and use the Services through cookies, web beacons, and other similar technologies. This information includes how Users interact with the Big Compute Site and Services, IP addresses, device identifiers, device types, browser types, date and time of each session, which pages Users interact with on the Big Compute Site, which websites Users visited coming to and leaving the Big Compute Site, and operating system types. Big Compute collects information about each User’s usage and activity on the Big Compute Site and in the course of using the Services. Big Compute combines together the information collected to facilitate the functionality provided via the Big Compute Site and Services.
Information Received by Big Compute From Other Sources
Big Compute also collects information about Users from third parties, including partners and other service providers who have a relationship with Users. Big Compute collects IP addresses and browser information of visitors to the sites and apps that integrate with the Services. Big Compute also collects contact information, such as email addresses and names, of Users and potential Users through the Big Compute Site or by referral. In addition, Big Compute receives some contact information in support tickets or through Big Compute’s customer service portal to help facilitate customer support.
How Big Compute Uses Information
Big Compute uses information in the following manner: (i) to fulfill contracts with Users and provide Users with the Services and other requested transactions; (ii) through automated decision-making to determine a User’s general location and translate content based on that general location; (iii) to maintain, provide, develop and improve the Big Compute Site and Services, as well as facilitate Big Compute’s product and service development; (iv) to customize the Services and other products Big Compute provides; (v) to communicate with Users and provide customer service and responses to inquiries about the Big Compute Site and Services, as well as provide marketing materials about the Services; (vi) to perform marketing analysis; (vii) to protect the safety and security of the Big Compute Site andServices, such as to prevent fraud or other illegal activity, and to detect violations of any terms of usage of the Big Compute Site and Services; (vii) with User consent; and (viii) as indicated at the time the information is collected.
How Big Compute Shares Information
Big Compute shares information it collects in a variety of ways, including with: (i) other Users of the Big Compute Site and Services when they interact with features that display User information, such as through collaboration tools, to administrators that manage User accounts, and if Users engage in Big Compute’s community forum; (ii) service providers that perform services on Big Compute’s behalf, such as email fulfillment, data management, data storage, web hosting services, cloud computing, payment processing, and research and analytics about the Big Compute Site and Services; (iii) third parties to advertise and market the Services on Big Compute’s behalf, subject to User consent where required; (iv) law enforcement entities and other third parties to respond to legal requirements, protect the rights of Big Compute, Users and others, and as otherwise required by applicable law; (v) Big Compute affiliates, and if Big Compute is involved in a merger, acquisition, or sale of all or a portion of its assets, including in bankruptcy; and (vi) User consent.
The information submitted or collected by or through use of the Big Compute Site or Services will become part of Big Compute’s business records. Big Compute keeps information it collects for various lengths of time depending on the type of data, the basis for processing it, and other legal requirements. For example, Big Compute keeps account information for as long as the account is active, and for a reasonable period thereafter to ease reactivation if a User chooses to reactivate their account. If the Services are made available to a User through an organization (e.g., the User’s employer), Big Compute retains User information as long as required by the administrator of the organization on the User’s behalf.
Big Compute respects each User’s right to make choices about the ways Big Compute collects, uses and discloses the User’s personal information. Each User may update or modify its information or change its privacy preferences at any time by emailing Big Compute at firstname.lastname@example.org or, in some instances, by changing User preferences via the Big Compute Site in the User’s account settings. Big Compute does not disclose Users’ personal information to third parties for their direct marketing purposes.
Users may consent to receiving promotional communications including, without limitation, promotional emails, from Big Compute by following the instructions on the membership registration page. Users may change their elections to receive such promotional communications at any time by emailing Big Compute at email@example.com or by changing such elections via the Big Compute Site. Transactional service communications including, without limitation, messages about User registration, are not subject to the foregoing opt-in procedures.
Users may opt-out of receiving promotional emails from Big Compute by using the unsubscribe link within the email itself, by updating email preferences within the User’s Service account settings menu, or by contacting Big Compute at firstname.lastname@example.org.
Cookies and Similar Technologies
The Big Compute Site collects and uses information using cookies and other similar technologies. Cookies are small text files that are placed in a User’s browser that help Big Compute perform a variety of tasks related to the Big Compute Site and Services. For example, Big Compute uses this technology to provide, develop, maintain, and protect the Big Compute Site, as well as to perform analytics and research about the use of the Big Compute Site and Service. Users can control cookies in their browser through their browser settings, but note that if a User blocks cookies some of the features of the Big Compute Site and Services will not function properly and may not be accessible to the User.
Big Compute uses the following types of cookies on the Big Compute Site: